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Freelancing services by Laraine Rabago
Quality means doing it right when no one is looking
Don't be busy,
be
productive.
This is me
Clients &
Collaborations
Delivered excellent and delightful customer service through
email and live chat support across different brands by meeting
various Service Level Agreements (SLAs) and Key Performance
Indicators (KPIs).
Ensured that all cases are updated in the back-end system
in an accurate and timely manner as required.
Prepared and monitored invoices.
Transferred customer's data across to a new system.
Contributed to team effort by accomplishing related results
in a timely manner.
Handled sensitive information in a confidential manner.
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